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Privacy Policy for TribleQuest

Effective Date: March 18, 2026

TribleQuest (“we”, “us”, or “our”) operates the website [https://www.triblequest.com] (or [https://www.triblequest.in], the “Website” or “Service“), an online tourism directory dedicated to promoting travel experiences, attractions, accommodations, homestays, tour guides, cultural festivals, adventure activities, and related services primarily in Arunachal Pradesh—the “Land of Dawn-lit Mountains.”

We are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, disclose, retain, and protect your personal information when you visit the Website, submit listings, post reviews, send enquiries, subscribe to updates, or interact with our Service.

By using the Website, you consent to the practices described here. If you do not agree, please do not use the Website.

1. Information We Collect

A. Information You Provide Voluntarily

  • Listing submissions (businesses/owners/guides): business name, address/location, contact person name, phone, email, website, description, photos, location details (e.g., for Tawang, Ziro, or Namdapha), ownership/proof documents.
  • Reviews, ratings, comments: name/pseudonym, email (optional), review text, uploaded photos/videos (if enabled).
  • Contact/enquiry forms: name, email, phone, message, travel preferences (e.g., dates, interests like monasteries, tribal villages, trekking).
  • Newsletter/alert subscriptions: email, name (optional), preferred areas/interests (e.g., Tawang circuit, Ziro Valley, adventure tourism).
  • Any other details you share in communications.

B. Information Collected Automatically

  • Technical & usage data: IP address, browser/OS/device type, pages visited, access time/date, referral source, approximate location from IP.
  • Cookies & similar: essential (functionality), analytics (e.g., Google Analytics), preferences.
  • If enabled: approximate geolocation for map features (browser consent required for precise location).

C. From Third Parties

  • Analytics providers (e.g., Google Analytics).
  • If social login added later: basic profile (name, email).

We avoid collecting sensitive data unless relevant and voluntarily provided (e.g., in cultural/tribal context listings).

2. How We Use Your Information

We use data to:

  • Publish, verify, and manage tourism listings and user content.
  • Respond to enquiries or support requests.
  • Send newsletters, updates on festivals/events, or promotions (with consent).
  • Improve the Website, analyze trends, enhance user experience.
  • Prevent fraud, abuse, or security issues.
  • Comply with laws (e.g., DPDP Act, tourism regulations).
  • Create anonymized statistics on Arunachal tourism.

Processing bases: consent, contract (e.g., listing publication), legitimate interests (security/analytics), legal obligations.

3. Sharing & Disclosure

We do not sell personal data.

Sharing occurs with:

  • Service providers (hosting, email like Mailchimp, analytics like Google) — confidentially bound.
  • Authorities/tourism departments if legally required (e.g., verification).
  • In mergers/acquisitions (with notice).
  • To protect rights/safety.
  • When you request (e.g., enquiry forms forward to listed businesses/guides).

4. Cookies and Tracking

We use cookies for functionality, analytics, and performance. Manage via our cookie banner or browser. See [Cookie Notice] [link if separate] for details. Third parties (e.g., Google) may use cookies—check their policies.

5. Data Retention

Retain only as necessary:

  • Listings/reviews: while active or until removal request.
  • Enquiries/subscriptions: until fulfilled or unsubscribed.
  • Logs/analytics: 12–26 months (anonymized where possible).
  • Longer if legally required.

Then delete or anonymize.

6. Your Rights (Under DPDP Act & Applicable Laws)

You have rights to:

  • Access, correct, or erase your data.
  • Withdraw consent (e.g., unsubscribe).
  • Nominate a representative.
  • Grievance redressal.

Email [privacy@triblequest.com] to exercise rights. We respond per legal timelines (generally 30 days). Escalate to the Data Protection Board of India if needed.

7. Data Security

We use reasonable measures (SSL encryption, access controls, updates) to protect data. No system is 100% secure.

8. Children’s Privacy

Not directed at children under 18. We do not knowingly collect from them; delete if discovered.

9. International Transfers

Primarily processed in India. Any cross-border transfer (e.g., cloud providers) follows DPDP safeguards.

10. Changes to This Policy

Updates posted here with new Effective Date. Material changes notified via email or site notice.

11. Contact Us / Grievance Officer

TribleQuest Email: [privacy@triblequest.com] Address: [Your full address, e.g., in Itanagar or your location, Arunachal Pradesh, India] Phone: [optional]

Grievance Officer: [Your name or designated person] Email: same as above

Thank you for exploring Arunachal Pradesh with TribleQuest—let’s showcase its pristine landscapes, monasteries, tribal heritage, and adventures responsibly!

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